Shipment

Carriers

We collaborate with the following carriers for the delivery of your orders

- Correos España

- GLS

- UPS

Rifle Shipments

Rifle shipments within Spain will be carried out under current legislation. These air rifles must be shipped with a power of 24 Joules.

EuropeAirguns is not responsible if, once the rifle arrives at its destination, the customer decides to modify this power.

For international rifle shipments, EuropeAirguns will make every effort to comply with the relevant regulations of the destination country, based on the information provided by the customer. However, it is the customer’s responsibility to provide accurate information regarding the specific regulations of their country.

EuropeAirguns strongly recommends that customers inform themselves about the laws and regulations applicable to the import of air rifles in their country before making a purchase.

EuropeAirguns will not assume any responsibility for problems, delays, or confiscations that may arise due to customs regulations or legal restrictions in the destination country, provided these have been correctly communicated by the customer. In case of doubts or need for additional information, the customer should contact local customs authorities before making the purchase.

Shipping Costs and Fees

Packaging and Handling: Shipping costs are automatically calculated at checkout. For EXW (Ex-Work) orders, our customer service team will contact you to inform you about the shipping costs.

International Orders and Canary Islands: Destination taxes, customs duties, and other charges are the responsibility of the customer for orders destined for the Canary Islands and outside the European Union and are not included in the shipping costs.

Import Regulations: The carrier UPS has its own specific regulations for each country or territory regarding imports. We recommend that you consult the applicable restrictions and regulations for the destination country before placing your order. You can review this information at the following link: UPS Country/Territory Regulations.

Estimated Delivery Times

National Shipments: Orders are usually delivered within 2 to 5 business days*.

International Shipments: Delivery times may vary depending on the destination and the carrier. Check tracking information for updates.

*Except the pre-sale orders.

Order Tracking

Once your order is shipped, you will receive a tracking number or direct link via email. Use this information to track your order on the carrier's website.

Warehouse Pickup

We also offer the option to pick up your order directly from our warehouse in Almansa. If you prefer this option, please choose the Almansa transportation option and coordinate the pickup with our team.

C/Pulimentadores 6, Nave 15, Almansa 02640 Albacete, España

Opening Hours:

Monday to Friday: 08:00 - 14:00 and 16:00 - 18:00 CET

Email: correspondencia@europeairguns.com

Shipping Restrictions

It is the customer’s responsibility to ensure that the purchased products can be received at the indicated destination and comply with all necessary documentation for their receipt. This includes verifying that the shipment is permitted at the destination location and that the necessary permits and documents are available to receive the products.

Product Restrictions: Some products may have internal shipping limitations. Check the product details or contact us for more information.

Payment Methods

We accept payments through the following secure methods:

Credit Card Payment

PayPal

Bank Transfers

Insurance and Claims

All shipments are insured in accordance with Spanish law or the international standards of the carriers. In case of damage or loss, contact us immediately to file a claim.

more info: Terms and Conditions

Shipping Issue Contact

For any shipping-related issues or inquiries, contact our customer service team:

Monday-Friday: 9:00-14:00 15:00-18:00 WET

Phone: +34 648 819 736

Email: sales@europeairguns.com